THE PROBLEM CYCLE

Broken processes don’t start broken.

They become broken — through shortcuts, quick fixes, and sheer pressure to just get the job done.

Here’s how it plays out:

Symptoms + Resulting Behaviours = Problems

  • The symptoms aren’t always obvious.
  • The behaviours seem like “just how it is.”
  • But the longer it runs, the worse it gets.
    And that’s when inefficiency becomes your normal.

 

This cycle shows up in finance and other teams alike — repeated every month, with the same issues, same firefighting, and no time to step back.

Low Systems and Applications Knowledge

You can’t use the tools properly if no-one knows what they can do.

Resulting Behaviours

  • Tools underused or misused
  • People don’t realise what’s possible

Problems

  • Opportunities missed
  • Manual effort stays high, whilst automation exists