Later, I brought that same mindset to other tools—exploring how far they could go when pushed with the right mindset and experience. Over the years, I’ve racked up close to 20,000 hours in Excel, Power Automate, and finance systems—time spent not just working, but experimenting, refining, and unlocking capabilities many teams don’t realise are already at their fingertips. Because I knew there had to be a better way—and as it turns out, there is. 

I’ve worked across every corner of a finance team—from transactional functions to management accounts and systems roles. Along the way, I’ve managed and led teams, including a 30-strong transactional finance function. I’ve led multiple finance system implementations, tackled pain points across departments, and seen first-hand how change can go wrong when it’s not grounded in reality. 

The problem? Processes are often outdated, manual, and frustrating. Not because people are bad at their jobs—but because no one has had the time or headspace to fix them. Everyone means to sort it out… but then it’s month-end again. 

Over time, I naturally became the go-to fixer for inefficient processes—first in finance, then across HR, Sales, and Ops too. The same principles always applied: streamline what’s inefficient, automate what shouldn’t be manual, and make better use of the tools already in place.